Shipping policy

Where we ship from

Every Sienna Leather Haus piece is made in Korea and ships directly from Korea.

Processing time

Orders are dispatched within 5-10 business days of purchase. You will receive an email with a tracking number as soon as your order ships.

Shipping rates

Shipping is free on orders over $150 USD, wherever you are. For orders under $150 USD, the shipping rate is shown at checkout.

Duties and taxes

Import duties and taxes are included in our prices. You will not be asked to pay anything extra on delivery.

Delivery issues

Please check that your shipping address is correct before you place your order. If your order is delayed, lost or arrives damaged, email us at siennaleatherhaus@gmail.com with your order number and we will make it right.